Articles on: Troubleshooting

“Session Synchronization Error”

This error indicates a problem with maintaining a stable session, often due to browser or application issues.

Understanding the Issue



Session synchronization errors typically occur when the browser or application fails to maintain a consistent user session. This could be due to a variety of reasons such as browser glitches, software conflicts, or session timeout issues.

Session Synchronization Error

Solutions



Use the Refresh Button

Click on the blue refresh button located at the lower left corner of the screen. This can often resolve minor session-related issues.

Refresh Sessions

Restart the Browser

If clicking the refresh button does not work, completely close your browser and then reopen it. This can help reset the session and resolve synchronization issues.

Contact Support

Should the issue persist after trying the above steps, reach out to the support team for further assistance.

Additional Tips



Ensure a stable and strong internet connection, as poor connectivity can contribute to such issues.
Try accessing the site or performing the action during non-peak hours when server load might be lower.

Updated on: 27/05/2024