Articles on: Team & Security Management

Roles & Permissions

Roles & Permissions allow the agency owner to decide what features each team member can access and use on the OnlyMonster platform and the connected OnlyFans profiles. For instance, some team members may only need to chat with fans, while others may require full access to manage the agency’s business operations.

In this article, we will explain how to configure employee access using the roles’ system to ensure security and efficient operation. We will cover the following questions:

What is the role’s system?
How do you create, edit, and delete roles?
General Permissions - 4 main blocks
Recommended roles setup (by OnlyMonster)
Assigning Roles

What is the Role’s System?



Role’s system is a flexible access feature that allows you to control what your agency's employees can do. For each role, you can select specific permissions and save them. In this way, you create a pre-set of permissions that you can assign to your employees.
Thus, you don’t need to set up access for each new employee individually. Instead, you have to create the role and choose the permissions once.

How do you create, edit, and delete roles?



Navigate to the 'Roles' tab. Here you can add a new role, edit it, or delete it if necessary.



Create a role

Click 'Add New Role'
Name the role according to its intended function (e.g., "Chatter", "Team Lead", "Manager")
Choose a color for the role label
Assign permissions to the role based on what access you want the users to have (Discover more about permissions and roles setup sections, and the Permissions library in the dedicated article)
After you choose the permissions - click “Create”.
Done. The role is created.



Edit and delete a role

You can edit and delete roles in the Roles tab.
To change access settings for your employees, click "Edit". Now you’ve been forwarded to the Permissions section, where you can remove current permissions and grant new ones. After making the necessary changes, click "Save".

The role will be updated within 5 minutes, and all employees with that role will get the new access permissions.



To delete a role, click "Delete".

⚠️ Please note! When a role assigned to a specific employee is deleted, the employee will be assigned the "Default Member" role. In this case, they will get access to the OnlyFans profiles and platform functionality. If you need to revoke all permissions for an employee, you can create a role with no permissions and assign it to employees as needed.

General Permissions



The Permissions section contains all available permissions, which are divided into 4 blocks:

OnlyFans Menu - You can choose to either open or keep closed each section in the OnlyFans menu to ensure the security of your team’s operations.

OnlyFans Chatting & Security - This block contains permissions related to the security of your agency.

⚠️Please note! Permission to Unsend messages allows a user to unsend a message within 24 hours. When disabled all users can unsend a message within 1 minute.

OnlyMonster Control Panel - Section access configurations for the OnlyMonster platform are crucial for managers and team leads, giving them access to analytics and management tools.

OnlyFans Enhancements - Additional tools to enhance the chatting experience and fans’ interaction.

To grant permission, tick the corresponding checkbox (a checkmark indicates that the permission is granted and the employee will have access to that section). When all permissions are chosen - click on Save (or Create in case of a new role).

⚠️ Please note! These permissions are crucial for the account’s safety and they should not be given to all team members:
Settings
Streaming
Help & Support
Logout button
Chat hiding & Fan blocking
Unsend Message
Add (Upload) New Media
Delete Media from Vault
Promotions



In this section, we provide recommendations for creating roles for both beginner and experienced chatters, as well as managers. These permission settings are recommended and can be used as a starting point for your work with OnlyMonster. You can select permissions based on your agency's policy and personal preferences.

Chatter (beginner)




Сhatter (PRO)




Administrator or Team Lead




Assigning Roles to Team Members



Once you’ve created a role, you can assign it to employees in your agency.
Go to the Members tab
Click on edit member (or choose multiple members via the checkbox on the left)
Select the desired role from the dropdown list



You can find more info on assigning roles and creators in the article.

Updated on: 03/09/2024